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Top FAQ's

How do I check my account balance?

Personal eBanking
Log in and view account balances on the My Accounts page.

First Bank On The Go Mobile App
Log in and view account balances in My Accounts.

Automated Telephone Banking

Call 800-760-BANK (2265) and choose Option 2.
Select Option 1.
Select Option 1.
Choose your account type: 1 for Checking, 2 for Savings, 3 for Money Market, 4 for Certificate of Deposit.
Enter your full account number.
Enter your Personal Identification Number (PIN) to hear your balance.

ATM/ITM
Access your account at any ATM/ITM and choose the Balance Inquiry option from the menu. Find a First Bank location.

Where can I locate my account number?

Personal eBanking: Select your desired account by clicking on it, select the Account Details tab and unmask the account number by clicking the eye icon.
First Bank On The Go Mobile App: Select the account you wish to view from My Accounts, click the details icon at top of page, click the eye icon in the account number section to view full account number.
The account number is located at the bottom of a check or deposit slip.
On a check image in your online account history or on your account statement (if you choose to have images on your statement).

How can I open an account?

Some consumer accounts are eligible for online account opening. Visit our personal product page to learn more about our consumer accounts. You may also visit a branch to establish an account.

What are my debit card limits?

First Bank Flex Debit Mastercards^® generally have a transaction limit of $2,000 in purchases and $750 of cash withdrawals per day. If you need a temporary limit lift, please contact us at 800-760-BANK (2265).

What if I forgot my Password?

Personal eBanking
On the Welcome to eBanking page, select the "I've forgotten my Password" option to receive an email to reset the Password.

First Bank On The Go Mobile App
On the Welcome screen with the Username and Password areas, click "Having trouble logging in?" and select the "I forgot my Password" option to receive an email to reset the Password.

Business Banking Login

Company ID

Company ID is a required field

User ID

User ID is a required field

Top FAQ's

How do I check my account balance?

Personal eBanking
Log in and view account balances on the My Accounts page.

First Bank On The Go Mobile App
Log in and view account balances in My Accounts.

Automated Telephone Banking

Call 800-760-BANK (2265) and choose Option 2.
Select Option 1.
Select Option 1.
Choose your account type: 1 for Checking, 2 for Savings, 3 for Money Market, 4 for Certificate of Deposit.
Enter your full account number.
Enter your Personal Identification Number (PIN) to hear your balance.

ATM/ITM
Access your account at any ATM/ITM and choose the Balance Inquiry option from the menu. Find a First Bank location.

Where can I locate my account number?

Personal eBanking: Select your desired account by clicking on it, select the Account Details tab and unmask the account number by clicking the eye icon.
First Bank On The Go Mobile App: Select the account you wish to view from My Accounts, click the details icon at top of page, click the eye icon in the account number section to view full account number.
The account number is located at the bottom of a check or deposit slip.
On a check image in your online account history or on your account statement (if you choose to have images on your statement).

How can I open an account?

Some consumer accounts are eligible for online account opening. Visit our personal product page to learn more about our consumer accounts. You may also visit a branch to establish an account.

What are my debit card limits?

First Bank Flex Debit Mastercards^® generally have a transaction limit of $2,000 in purchases and $750 of cash withdrawals per day. If you need a temporary limit lift, please contact us at 800-760-BANK (2265).

What if I forgot my Password?

Personal eBanking
On the Welcome to eBanking page, select the "I've forgotten my Password" option to receive an email to reset the Password.

First Bank On The Go Mobile App
On the Welcome screen with the Username and Password areas, click "Having trouble logging in?" and select the "I forgot my Password" option to receive an email to reset the Password.

FDIC Insurance

Your deposits at First Bank are insured by the Federal Deposit Insurance Corporation (FDIC). The FDIC, an independent agency of the United States government, protects you against the loss of your deposits if an insured bank or savings association should fail. FDIC insurance is backed by the full faith and credit of the United States government.

FDIC deposit insurance covers all First Bank deposit accounts including checking, savings, Money Market, and Certificates of Deposit (CDs), including Individual Retirement Accounts (IRAs).
The standard FDIC deposit insurance amount is $250,000 per depositor, for each account ownership category.
No one has ever lost a penny of FDIC-insured funds since the FDIC was created in 1933. Visit the FDIC website to learn more about FDIC coverage limits to ensure your deposits are insured and to calculate your coverage amount.
The safest place for your money is in the bank where it is FDIC-insured, accessible, and may be earning interest.

For more information about the FDIC or FDIC deposit insurance, visit www.FDIC.gov.