ACH Security | Protecting Your Business

ACH Security | Protecting Your Business

A Layered Approach To Online Security


Use of pre-authorized electronic transactions has become an increasingly common and convenient way to make payments and settle other financial obligations. As Automated Clearing House (ACH) or Electronic Fund Transfer (EFT) grows in popularity there has also been a rise in related fraudulent activity.

Our Gateway product is supported by a multi-factor authentication architecture that ensures secure system access and transaction delivery. Gateway incorporates extensive processing controls and fault tolerant operations, enabling First Bank to meet the most stringent business audit control requirements.

Unfortunately, no single security measure is likely to be effective in preventing or mitigating all fraud risks. A layered approach to Business eBanking security is the best way to protect our customers from cyber criminals seeking to steal confidential information. An important component of layered security is the use of Dual Control.

Gateway Dual Control 
Dual Control requires two different people to complete the ACH origination process - the first person initiates the transaction(s) and a second person, the approver, confirms the validity of all transactions before the information is sent to First Bank for processing.  Dual Control ensures that errors or irregularities in ACH transactions are detected on a timely basis during the normal course of business. 

Additional Security Measures

  • Reconcile all banking transactions on a daily basis and report any discrepancies or suspicious transactions immediately
  • Initiate wire transfer payments under Dual Control where one individual initiates the entry and a second individual approves the entry
  • Use a dedicated PC, one not used for any other online activity, for accessing Business eBanking accounts.  
  • Be aware of changes to the look of the Gateway login screens. If the screens are unfamiliar or if the customer is prompted multiple times for a security code, contact us immediately at Treasury Management Client Support at 1-866-326-7113.

Although implementing best practice measures are an effective tool against online fraud, this doesn’t guarantee your business accounts are secure. It’s best to discuss a strategy for your specific needs with a knowledgeable information technology professional. 


Contact Us / Questions? 

To learn more about our we can protect your business contact the First Bank Treasury Management Officer in your area.


Your security is important to us.  When communicating via email, please do not include any personal, business or confidential account information.  Thank you! 

Paula Buie 
Contact Paula  

Carol Stock
Contact Carol  

Other States
Contact Other State ACH Security  

Existing Account Support
Contact Account Support